Cancellation Policy
We understand plans change. Our cancellation policy is designed to be fair to both farmers and service providers.
1 Farmer Cancellation
| Time of Cancellation | Policy |
|---|---|
| Before provider assigned | No charge |
| After provider assigned | Small cancellation fee may apply |
| After provider arrives | Up to 50% service charge |
2 Service Provider Cancellation
If a provider cancels:
-
You get a full refund OR
-
You can reschedule at no cost
3 Special Conditions
No cancellation charges apply if:
-
Service cannot be done due to rain, flood, or natural causes
-
Technical issues from Shetyoddha platform